No Refund only Exchange
What if I need to replace the product Size?
- If the size you ordered doesn’t fit you, simply
- Pack the product in its original package with accompanying tags.
- You will be required to ship/deliver the packet to our office address (will be provided).
- Once we receive the product, we will send the new size (depending on the availability).
please note that this process may take 4-6 working days.
Exchange can be done if the following condition applied. We accept returns. You can return unopened items in the original packaging within 7 days of your purchase with receipt or proof of purchase. If 7 days or more have passed since your purchase, we cannot offer you an exchange.
Note: For minor color and design variations in the products from the photographs shared on the website would not be eligible for a refund.
Items that cannot be returned | exchange
- Due to hygienic reasons, Undergarments & Face Masks are not returnable and/or exchangeable.
- The discounted sale merchandise cannot be returned.
To complete your return, we require a receipt or proof of purchase. A customer has to notify us about the return by Contact us at [email protected] within 24 hours of receiving the item. Please e-mail the following details:
- B4LESS Order ID :-
- Name of the customer :-
- Products which customer wants to Exchange :-
- Reason for returning :-
Returning an Product:
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
Conditions for Self Return:
Please remember that the customer is responsible for the returned item until it reaches us. Once the item to be returned is shipped (handed over to the courier company), the customer should return the item you purchased, please E-mail it to [email protected] the following shipping details:
- Date of Shipment
- Name of the Shipper (Courier Company)
- Tracking Id of the Shipment
No Refund/Only Exchange:
BRANDS4LESS PAKISTAN does not provide a refund on any Products sold. Customers will receive store credit for the entire amount of the returned item if they meet the terms and conditions set above.
The customer will have to accept all the charges for the return. The returned item will be accepted if it reaches us in the same condition as was received by the customer.
There is no expiry date for the store credit, and it can be used at any time in the future
Return Address:
SHOP 22E ZAMZAMA COMMERCIAL LANE PHASE 5 D.H.A KARACHI
0333:2206856
- GREATS will accept, for exchange, items that are in new condition, unworn, unaltered, and free of damages by the customer.
- Products cannot be replaced or exchanged after 7 days from the receipt of the original order.
- If the customer wants to exchange the item they have received with another piece of the same type (due to defects in the item that they have received), then they can follow the same process as indicated above for a return.
- Please notify us in your e-mail that you want an ‘Exchange.’
- If you are not satisfied with your purchase, defective piece, you can replace or exchange the product and get a full replacement or exchange the product for another one. If we cannot provide you the same model again, then we will provide you with store credit that you can use at any time in the future.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- Exchange can be done only one time. second time we will not permit
Product Warranty
- Brands4less will service every branded watch sold by us for a period of 1 year after purchase.
- Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program
THIS WARRANTY DOES NOT COVER:
- Any defects in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case
and/or bracelet. - Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.
- Water damage if care instructions for the product’s water resistance level (as marked on the product)
were not followed